SHIPPING & RETURNS

Return Policy
 

   If you are not 100% satisfied with your purchase, you can return product[s] within 30 days from the date of purchase as long as it’s still in its original sealed package for a refund minus original shipping cost (Customer is responsible for any return shipping cost). If part of your order is opened, please return the remaining unopened product for a partial refund based on the amount of unused product. Refunds can take up 7 to 14 business days to show up in your bank/credit card account.

Shipping Policy
 

   All orders are shipped within 1 to 2 business days via USPS. All orders will receive a tracking number by email once shipping label is printed. Please allow up to 24 hours for tracking information to be populated on USPS website. If you don’t get an email with your tracking information, please contact customer service. We also hold the right to hold your shipment for up to 2 additional business days if our shipping systems is not able to verify your address or an error is found, during this time we will contact you via email or phone provided during the transaction to verify your address. We currently only ship to the US, US Virgin Islands, US Minor Outlying Islands, Puerto Rico, Mexico and Canada. All orders are shipped in a sealed non descriptive package with a corporate name of AE Unlimited that does not refer to the name or contents of the package unless required by law.

 

US 

  • Free Standard Shipping 6-9 Business days

  • Expedited 4-6 Business days $5.95

  • Priority 2-3 Business days $8.95

  • Priority Express 1-2 Business days $30.95

Canada

  • Standard Shipping 7-14 Business days $9.95

  • Priority 6-10 Business days $26.95

  • Priority Express 3-5 Business days $44.95

Mexico

  • Standard Shipping 7-14 Business days $9.95

  • Priority 6-10 Business days $39.95

  • Priority Express 3-5 Business days $67.50

  All international orders include shipping insurance due to the increased risk of loss and to cover your order if its confiscated by customs.

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ADDRESS                        
Alpha Prime Extreme

1742 S Woodland Blvd # 216
Deland , FL 32720

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